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Acting Together

Acting Together

Case Study

AXA Partners

Can cognitive engineering help develop the leadership of managers of managers?

Work

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Alexandre Beaussier

Contact

Alexandre Beaussier

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To:
- Get more information
- Share your challenges
- Get a product demo

The context

AXA Partners, the result of a recent merger of two AXA subsidiaries, is undergoing a profound transformation to face the revolution in digitalization and service in the insurance and assistance sector.

In this context, the global community of Managers of Managers must rethink its role in order to drive the transformation among the company’s 9,000 employees.

The Learning & Development (L&D) department wanted to design a leadership development program that would take into account the particularities, challenges and strategy of AXA Partners, a global, matrix-based organization.

The idea

By articulating the cognitive leadership model developed by Humans Matter with the transformation context of AXA Partners, we co-design an original program that responds to the operational issues of Managers of Managers.

We rely on cognitive engineering to create thematic cycles allowing the progressive acquisition of practical knowledge within communities of leaders.

The solution

Following 15 interviews with Leaders from all over the world, we gathered some of them during a “Co-Design Workshop” to define the identity of the Program and the 5 development priorities to be addressed. These 5 priorities now correspond to the 5 “Topics” of the “Connected Leaders” Program.

The program targets a population of 250 leaders from various backgrounds (business sectors and geography), divided into communities of 10. It organizes about 50 “touchpoints” arranged over 12 months, inviting leaders to switch between experimentation, experience sharing and taking a step back on their learning.

I have already improved my team by using the techniques that I am learning here. My pulse results were 30% improvement.

A Connected Leaders participant

There are multiple Touchpoint formats to maintain attention and facilitate the anchoring of learning: videos, articles, autonomous Learning Expeditions, Business Cases, workshops within the community, workshops with each team’s participant, reflection questionnaire…

Short intervals between peer experimentation and transmission to teams. The rapid and systematic alternation between experimentation in the field and experience sharing among peers supports almost immediate effects on operational performance and the acceleration of the transformation.

Contact

Alexandre Beaussier

Contact

Alexandre Beaussier

Contact

To:
- Get more information
- Share your challenges
- Get a product demo

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